전상현
(2006) 계약력을 높이는 상담 프로세스_04_나만의 고객관리 방법 만들기
강의포인트
1. 기존고객 만족과 신규고객 창출에 꼭 필요한 고객관리
2. 기존에 일률적인 고객관리에서 벗어나라.
3. 고객에게 필요한 시기에 필요한 고객관리로 특별함을 만들어라
4. 잘 준비한 고객관리로 소개가 생성되도록 하라.
2. 기존에 일률적인 고객관리에서 벗어나라.
3. 고객에게 필요한 시기에 필요한 고객관리로 특별함을 만들어라
4. 잘 준비한 고객관리로 소개가 생성되도록 하라.



















